![]() Unfortunately, paying for a service does raise user expectations, and the lengthy delay and lack of communication may be the last straw for some. ![]() as much control over individual smart home electronics as their own apps. In May 2020, it abruptly announced that users would need to begin subscribing to a $5-per-month plan or their hardware would be shut down just one week later.Īt the time, Wink said that the COVID-19-tinged economic climate had forced them to make the move, or it would be forced to sell user data. The second generation Wink Hub supports most smart home devices with Zigbee. Wink, unfortunately, is not likely to have a great reserve of goodwill left with its customers after the last year. Smart home platforms are, by definition, not the sort of thing folks can live without in case of a prolonged outage. We have reached out to Wink and will update this report if we get any What’s happening with our lights? Can’t turn on/off anything! We pay a monthly fee for this?!- Casper Harrington January 25, 2021 For eight days and counting, Wink has been experiencing a connectivity issue. One user said that they started noticing issues with their setup as early as Friday, although that may be unconnected to the current problem. If your smart home is controlled by a Wink automation hub, youd be forgiven for feeling frustrated right now. See - Wink January 25, 2021Ī number of users are understandably aggrieved, saying that they’re struggling to activate lights and seeing IFTTT triggers failing. We encourage users to remain logged-in to their Wink Account and refrain from unplugging their Hubs while we work to fix this issue. Your lights should pop up in the log if you set everything up correctly. Local Control of the Hub is not affected. We have tons of Wink devices around the house: lights, garage doors, blinds, smoke alarms, temperature sensors, etc. Clone the homebridge project and follow the directions to get it running ( Im still waiting on my own Wink API token, so for now Im using one of the ones out there for the Android App. We're currently investigating an issue controlling devices connected to Wink. Problems with Wink’s service began at around 10am ET on the 25th, and the company hasn’t said much of note since then. The company also urged users not to unplug their hubs or log out of their accounts while Wink looks to fix the problem. In a tweet, the company announced that it was investigating an issue “controlling devices connected to Wink,” adding that local control was unaffected. Home automation service Wink has suffered a connectivity issue that has knocked out its equipment for the better part of a day.
0 Comments
Leave a Reply. |